Can I reschedule my booking and what are the reschedule option?

Our cancellation and rescheduling policy;

Your reservation is for a specific date and time of arrival (for check-in) and the time of the beginning of your flight. To be safe, we recommend that customers take out our reprogramming option at the time of booking (+ 4,90€ per booking on our website).

If you think that you will have to reschedule your flight, you must proceed as follows:

At the time of your reservation, subscribe to our rescheduling option (+4,90€ per booking on our website)

If you are not subscribed with our reprogramming option at the time of your purchase:

For a standard reservation (48 hours in advance), you can reschedule your flight for a between 15€ et 25€ fee per reservation and per change.

For a standard reservation (less than 1 hour of wind tunnel), if you need to reschedule less than 48 hours before your flight experience, we will unfortunately not be able to reschedule it.

For a reservation of one hour of wind tunnel or more, it is necessary to do it at least 4 days before your flight hours to reschedule. We apply a minimum of 5% extra cost of the amount.

For a reservation of one hour of wind tunnel or more, if you need to reschedule less than 4 days before your flight hours, we will unfortunately not be able to re-schedule it.

If we do reschedule your flight and you haven't notified us within 48 hours before your flight or 4 days before your flight, we will apply a 20 € fee and an additional cost of 10% of the amount per booking.

If you do not arrive on time or you do not re-schedule in time, your booking will no longer be valid.

Reprogramming option

When you book online, you can take the rescheduling option (4.90€ per booking). This allows you to re-schedule your flight (s) as required up to 48 hours before the date of your flight (s). We strongly recommend that you subscribe to this option.

Those who have chosen the rescheduling option will also be able to reprogram by preventing less than 48 hours for a preferential extra cost of 10 € per service and per change.

If the booking involves a gift voucher, please note the expiration date.

The rescheduling option allows you to reprogram your flight (s) within the validity period of the gift voucher. We will not be able to re-schedule your flight (s) later than the expiration date of the gift voucher.

If you need to reschedule a booking, please contact us in advance.