Let us help make your dreams of flight a reality. We have collected together answers to common questions that should help you choose a package and plan your visit. If you have already booked then please see our on the day tips.
If you need anything else then please contact us.
Strangely nobody wonders how long a skydive lasts, unlike the wind tunnel flight. We offer you the same feeling of free fall as during a parachute jump for one and a half times longer. Each free fall lasts 1 minute, often longer but never less than 50 seconds. A session like a kick-start therefore lasts 2 minutes. Remember that we offer you the exhilarating opportunity to fly, which cannot be measured in time !
It may seem short but believe us once in the wind tunnel it will seem much longer.
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We can fly anyone who is reasonably fit, from 5 years old, weighing less than 115kg and as long as we can provide you a helmet and a suit in your size.
It's easy :
First, we ask all our customers to complete a declaration of risk before they arrive. It is especially important that you are aware of the risks regarding dislocated shoulders.
If you booked your flight with one of our partners and not at iFLY France, we ask you to bring with you the original voucher from the partner company.
Please arrive at iFLY wearing comfortable clothes (avoid collars and hoodies) and bring a pair of sneakers/trainers.
From experience, the best attire is jeans, a t-shirt and sports shoes. If you do not have shoes with laces, we will lend you some.
If you have long hair, bring a hair elastic (no plastic or metal clips) to tie your hair up with and possibly a hairbrush.
We have lockers on site; however, we recommend that you leave any valuables at home. Be prepared to remove any jewellery and accessories before the flight.
Anyone in good physical shape can fly. Our weight limit is 115 kg.Please see the list of contraindications below before booking. If you feel concerned by one of them, simply contact us and we will discuss it, we will always do our best to make you fly.You can practice indoor skydiving if you:
Anyone reasonably fit can fly from the age of 5. If you have had neck, back or heart problems in the past you should seek advice from your doctor before flying.If you ever had a shoulder dislocation, you should not fly. For any other questions or additional details please contact us.
The time of your arrival at iFLY is indicated in your confirmation e-mail once you have completed your reservation.
If you have not booked yet, we must warn you that as any commercial flight you MUST arrive and check in BEFORE THE TIME OF YOUR FLIGHT. You must arrive at iFLY AT LEAST ONE HOUR BEFORE THE TIME OF YOUR FLIGHT.
If you have booked a flight at 4pm, you must arrive there at 3pm. Please do not be late, we would be sorry to see you miss your flight as no refund can be made. If you have already booked and are not sure of the time or place of your appointment, please refer to the confirmation email received after your reservation.
People under the age of 18 must be accompanied by a parent or guardian (over 18) on the day of the flight. A written authorization from the parent will have to be presented at the front desk. The parent or guardian responsible must attend the training briefing.
We have many disabled clients and we always do our best to fly everyone, regardless of disability. It's almost always possible. However according to your handicap, we must pay you special attention. That's why we ask you to contact us first so that we can discuss your condition and find a solution to get you flying.
Even if we cannot guarantee you will be able to fly, we promise to do everything possible to help you live this unforgettable experience.
If you want to discuss your particular needs, and how we can meet them, please contact us.
We ask all our clients to complete a risk statement prior to their arrival and pay particular attention to the clauses concerning the dislocated shoulders. Once the form is completed, your risk statement is taken into account.
Those under the age of 18 must be accompanied by a parent or legal guardian (who is over the age of 18) on the day of flight. The parent/guardian must provide a signature and attend the pre-flight briefing.
iFLY Aix-Marseille from Monday to Sunday - 9h–22h30iFLY Lyon from Monday to Sunday – 8h-23hiFLY Paris from Monday to Sunday – 9h-0h30We are open 363 days a year (closed 25th of December and 1st of January)
From Monday to Sunday, times are divided between peak and off-peak hours. These hours are in conjunction with the school holidays.
At iFLY, a group of 5 people or more can enjoy preferential rates.
Learn more about group offers.
There is no maximum group size - the more the merrier.However, if your group has more than 13 participants, it will be divided into several sub-groups to optimize everyone's experience.
Do not worry, all our wind tunnels have an observation gallery so you can watch other members of your group flying.
You can reach us by car without any problems. Our parking lot is free. If you have a GPS, our address is: Avenue des Chabauds - 13 320 BOUC-BEL-AIR
If you'd like to take public transport, you can use bus routes L51 & L53 to the Petites Bastides stop, or the Simiane cycle path.
iFLY Lyon is located in the new leisure area near Lyon-Bron airportBy carIf you use a GPS our address is:48 ancienne route de Grenoble69800 Saint-PriestAerodrome of Lyon - BronA43 exit 4B, Bron AviationBy public transportTram T2 - BUS 52-93 and C17Stop Porte des Alpes
iFLY Paris is located in the Boom Boom Villette shopping center in Parc de la Villette, in the heart of the 19th district of Paris. Whatever your means of transport you will find us easily.By carTake the ring road and exit at Porte de la Villette. Paying car parks are available at the Charente quay and Macdonald boulevard.If you use a GPS our address is:61 Boulevard Macdonald75019 Paris FRANCEBy public transportBy MetroTake line 7 and get off at Porte de la Villette station.Take line 5 and get off at Porte de Pantin station.By busBus lines 139, 150 and 152, get off at Porte de la Villette.By tramTake the T3b line (Porte de Vincennes - Porte de la Chapelle) and get off at Porte de la Villette.By bikeLa Villette is accessible by many bike paths, a bike park is available in front of the Cité des Sciences, at the Remix hotel, and there are 4 Vélib' stations nearby:Station n ° 19009: 28 bis, avenue Corentin Cariou.Station n ° 19033: 30, rue de Cambrai.Station n ° 19011: 2, rue Rouvet.Station n ° 901: Alley Belvedere.By planeFrom Roissy - Charles de Gaulle: Take the Roissybus from Terminal 2b-2c to Opera then line 7 towards La Courneuve to Porte de la Villette.From Orly: join Orly Ouest then take the bus from the airport to Denfert Rochereau - take line 4 direction Porte de Clignancourt and get off at Gare de l'Est - take line 7 towards La Courneuve and get off at Porte de la Villette.
No. Once you have made your reservation, you have paid for the complete adventure. However, we offer several extras that you can buy the same day. Customers ask us why we do not include some extras in our offers and that's a good question. The concern is that if we included extras, the price would go up for everyone, including those who just want to fly. However, if you want additional photos, videos, free falls or our Fly Up (vertical take off), you can add them on the day.The locker to drop your stuff is free. But we recommend that you leave your valuables at home.
For more information on extras contact us.
During your flight session, the wind tunnel driver can use a flash to take pictures of you.
This should not bother you, either during your flight nor as a spectator. Contact us before arriving if you want to warn us of certain conditions like epilepsy or convulsions. We may be able to adapt for you.
No, you can breathe normally, no need for an oxygen mask. Relax and breathe.Even if you have breathing difficulties such as asthma do not worry, most of the time everything will be fine.
If you need more information or want advice do not hesitate to contact us.
The Fly Up (or vertical take off) is a bit like being the passenger of a race car. Some instructors can give you the experience of the sensation of falling like a professional. They will hold you and spiral you up and down at high speed, if and only if you wish. iFLY would like to be able to offer the Fly Up in all sessions but it depends on the level of training and experience required for the instructors and we cannot guarantee it.Considering that indoor freefall is an exciting sport, we encourage you to learn to fly by yourself rather than being assisted by your instructor. That's why the Fly Up remains an extra.The instructors who can offer you the Fly Up are part of the elite. Many rigorous training hours are required before graduating * to be allowed to do this with a client. If your instructor has the skills and can improve your experience, he will offer you the Fly Up. If you have any questions, contact us, we will be happy to answer all your questions.
* The right to do Fly Ups are awarded by an independent body called the IBA (International Bodyflight Association).
We organize regular training sessions, camps and events designed for beginners, experienced or athletes at all iFLY wind tunnels.
The technology used is simple, safe and efficient. The wind tunnel recirculates air into a flight chamber. To enter the flight room, go to the door and lay on the air until you feel lifted. Congratulations you are flying !
Your instructor will help you find a stable free fall position before teaching you the basic movements. Moves such as up, down, forwards, backwards or even turning are very easy to master, so you will quickly learn new tricks.
iFLY is one of those places where dreams come true. That's right, you will learn to fly ! Get ready to be carried in a column of air that replicates the sensation of free fall ! Fun, chills and safety are waiting for you.
It’s difficult to describe how incredible flying is, so we suggest you take a look at our pictures, videos and read our recent comments to judge for yourself what a great sport flying is.
We have a number of different flight packages available and the price will be different based on the package you choose. Please take a look at our different packages we have available online to see which best suits you.
It's simply our most popular offer, perfect for a first free fall experience. Most of those who come to iFLY would like to have been able to fly longer but this package is ideal for an initiation.The kick-start package includes:
Unique sensations from 44,90€.
Ideal for those looking for double the sensation. This is also the formula we recommend to take full advantage of your visit to iFLY. Before the end of your fight session, you will be able to fly without being assisted by the instructor.This formula contains twice as much flight time as the kick start ! It is because of this that you will really begin to progress.The Airborne package includes:
Special offers are available with this package from 84.90€ per person.
We have many groups offers to best meet your requests !Whether you want to organize the coolest birthday party, an original bachelor party, share a sensational moment with your colleagues or just have a great day with your friends, you'll have an unforgettable experience !Prices for group offers start at 49,90€ per person.
To book at iFLY France, you must pay the full amount at the time of booking. We do not accept instalments or partial payments.
Our cancellation and rescheduling policy;
Your reservation is for a specific date and time of arrival (for check-in) and the time of the beginning of your flight. To be safe, we recommend that customers take out our reprogramming option at the time of booking (+ 4,90€ per booking on our website).
If you think that you will have to reschedule your flight, you must proceed as follows:
At the time of your reservation, subscribe to our rescheduling option (+4,90€ per booking on our website)
If you are not subscribed with our reprogramming option at the time of your purchase:
For a standard reservation (48 hours in advance), you can reschedule your flight for a between 15€ et 25€ fee per reservation and per change.
For a standard reservation (less than 1 hour of wind tunnel), if you need to reschedule less than 48 hours before your flight experience, we will unfortunately not be able to reschedule it.
For a reservation of one hour of wind tunnel or more, it is necessary to do it at least 4 days before your flight hours to reschedule. We apply a minimum of 5% extra cost of the amount.
For a reservation of one hour of wind tunnel or more, if you need to reschedule less than 4 days before your flight hours, we will unfortunately not be able to re-schedule it.
If we do reschedule your flight and you haven't notified us within 48 hours before your flight or 4 days before your flight, we will apply a 20 € fee and an additional cost of 10% of the amount per booking.
If you do not arrive on time or you do not re-schedule in time, your booking will no longer be valid.Reprogramming option
When you book online, you can take the rescheduling option (4.90€ per booking). This allows you to re-schedule your flight (s) as required up to 48 hours before the date of your flight (s). We strongly recommend that you subscribe to this option.
Those who have chosen the rescheduling option will also be able to reprogram by preventing less than 48 hours for a preferential extra cost of 10 € per service and per change.
If the booking involves a gift voucher, please note the expiration date.
The rescheduling option allows you to reprogram your flight (s) within the validity period of the gift voucher. We will not be able to re-schedule your flight (s) later than the expiration date of the gift voucher.
If you need to reschedule a booking, please contact us in advance.
All our first time flyer experiences can be booked using our simple online booking system. You can Book Flights or buy Gift Vouchers.
If you'd like to speak to us about making a booking, please contact our friendly Customer Service team.
Once you have booked, we can neither cancel nor refund the voucher.
However, we offer you other interesting alternatives. (Please refer to the previous point ‘Can I reschedule my booking?’)
We have several teams ready to answer your questions as quickly as possible.
You can contact us by the contact form on the site.
You can also contact our wind tunnels at Aix-Marseille on +33 4 65 07 09 60, Lyon on +33 4 82 90 34 70 and Paris on +33 1 80 49 94 00. They can answer your questions, take your reservations or help you with your existing bookings.
They are available every day.
Here are 5 good reasons to buy one of our gift vouchers:1. This is obviously an exceptional gift. But do not take our word for it. Read more recent comments.2. Your gift voucher is sent instantly to your e-mail. No delivery time by mail.3. This voucher entitles you to the equivalent of at least three jumps from a plane. It's also cheaper and we accept children.4. Watching people fly is free. We welcome your family, your friends, your colleagues. Come film, take pictures or better yet, fly too.5. Create your event. Our wind tunnels are great places to celebrate special occasions.
iFLY does not offer refunds for any reason.
However, if for some reason you know that you cannot come and fly, you can transfer your vouchers and bookings to the person of your choice. Please notify iFLY of name changes before arrival.
We accept most credit cards such as Visa, Maestro and Mastercard.
If you have booked an indoor skydiving experience during off-peak hours, we will be able to upgrade you to full-time hours at an extra charge.
To be upgraded, please contact us.
You can buy an iFLY voucher on our website, in our shops or with one of our partners.
All our gift voucher are designed to be used directly online.From our online booking center, you can even activate several coupons in a row by clicking on ‘I have another coupon’ after submitting your first gift voucher.
If you start using a gift voucher online and you do not complete the booking, you will have to wait 20 minutes before starting again.
Please note that if you purchased your gift voucher from one of our partners, we will need to bring the original copy the day of your flight.
It is your responsibility to choose a valid date before the expiration date of your voucher.
During your session, the wind tunnel driver will take pictures of you. Do not forget to smile ! All photos can be viewed immediately after your session and are available for purchase as a digital download through our terminals present on site.Unfortunately, we cannot promise you the perfect picture. Indeed, chances are you'll move a little during your first free fall, but we'll do our best.
You can also share your photos on Facebook for free.
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